ITHINK HelpDeskITHINK HelpDesk
IT support for every branch, answered in Telegram first.
The bot answers first
Clients write in Telegram at any hour and get the first answer at once.
Engineers take the rest
What the bot cannot solve lands in the queue here.
Every ticket keeps its history
The full conversation stays with the ticket, from the first message to closing.
Access is limited to registered engineers.